Legal
Privacy notice
Short version: we collect what you type into the enquiry form, we give it to Nomad Africa so they can plan your trip, and we give it to nobody else.
Placeholder — legal review required
This notice describes what the site actually does, and is written to be accurate rather than to be boilerplate. It still needs the data controller’s registered details filled in and a review against the UK GDPR, the EU GDPR and Kenya’s Data Protection Act before launch.
Who is responsible for your data
The data controller is the entity named in the footer of this site. Contact details are below. Where this notice refers to "we", that is the controller.
What we collect, and when
| What | When | Why |
|---|---|---|
| Name, email, WhatsApp number | When you submit the enquiry form | So a specialist can reply to you with an itinerary and quote |
| Travel dates, party size, nights, budget, your message | When you submit the enquiry form | To build an itinerary that fits |
| The page you submitted from, and the site that referred you | Automatically, with the form | To know which of our guides was useful to you |
| Country, derived from your IP address | Automatically, with the form | To advise on flights, entry requirements and seasons |
| A Cloudflare Turnstile token | When you submit the form | To tell humans from bots. It is not an advertising cookie and it does not track you across sites. |
We do not run advertising trackers or third-party analytics profiling on this site.
The lawful basis
For handling your enquiry: taking steps at your request prior to entering into a contract, and your consent — which is what the tick box on the form records. For keeping the site working and free of spam: our legitimate interest in operating a functioning website.
Who we share it with
- Nomad Africa, our partner travel agency in Kenya, who prepare your itinerary and quote and handle the booking. This is the point of the form. Your data is transferred to Kenya.
- Zoho CRM, where the enquiry is stored so it is not lost in an inbox.
- Cloudflare, who host this site and provide the spam check.
- Our email provider, to notify us that your enquiry arrived.
We do not sell your data, we do not rent it, and we do not pass it to other operators or to a panel of agencies.
International transfers
Your enquiry is transferred to Kenya so that Nomad Africa can act on it, and may be processed in the countries where Zoho and Cloudflare operate. Where required, these transfers rely on appropriate safeguards such as standard contractual clauses.
How long we keep it
Enquiries that do not become bookings are kept for up to 24 months and then deleted, because people plan safaris years ahead and often come back. Where a booking is made, records are kept for as long as the law requires for financial and contractual records.
Your rights
You can ask us for a copy of what we hold, to correct it, to delete it, to restrict or object to how we use it, or to have it sent to someone else. You can withdraw consent at any time, and every email we send has an unsubscribe link. Exercising any of these costs nothing and we will not ask you why.
Email the address below and we will action it. If you are unhappy with how we respond you can complain to your national data protection authority; in Kenya, that is the Office of the Data Protection Commissioner.
Cookies
This site sets no advertising or analytics cookies. Cloudflare Turnstile may set a short-lived token in order to work out whether you are a bot; it is not used to profile or track you.
Contact
Write to us at the email address in the footer, or at the postal address shown there.
Changes
If this notice changes materially we will update the date below and, where the change affects how we use data you have already given us, contact you about it.